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Position:  HelpDesk and inventory management system design engineer

Department: Management Systems Department

Qualifications:

  • University degree.
  • Special training:
    • Completed courses on:
    • HP OpenView products;
    • BMC/Remedy products;
    • Computer Accosiates products;
  • Certificates:
    • ITIL foundation;
    • ITIL Service Manager;
    • HP OV ServiceDesk,
    • Remedy.
  • 5 or more years of experience in the field. Preferences given to candidates experienced in one of the following areas:
    • design documentation development;
    • project management;
    • previously occupied positions of senior specialist, department head or maintenance service head.
  • Professional skills:
    • should be familiar with HP OpenView, or BMC, or Computer Accosiates products;
    • able to use ITIL, ITSM, BSM, Cobit methodologies.
  • Good technical English.
  • Registration - Moscow.

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